This content applies only to transactions within Japan.
For orders from outside Japan, please see SHIPPING TO OVERSEAS .
distributor
Tetsu Corporation Co., Ltd.
Operation manager
Kenta Ueda
address
4-1-23 Hamabe-dori, Chuo-ku, Kobe City, Hyogo Prefecture 651-0083
telephone number
078-891-7343
mail address
info@veda-jp.com
Site name
VEDA ONLINE STORE
URLs
https://veda-jp.com
Due date for payment
・Credit card, Shop Pay, Apple Pay, PayPal, Google Pay Please pay at the time of purchase.
・Bank transfer Please make a payment within 7 days after placing your order.
[Note] If the payment method is as follows, the product will be shipped after payment has been made.
Payment must be made by bank transfer within 7 days after placing the order.
Please note that if payment cannot be confirmed within the payment deadline, the order will be cancelled.
If you fail to make multiple payments within the deadline, from the next time onwards, only credit card payments will be accepted.
Delivery time
[Items in stock]
・We will ship your order as soon as it is ready.
・The delivery date can be specified within 5 to 2 weeks from the date of purchase.
・We do not ship on regular holidays (Saturdays, Sundays, and holidays).
Explanation of charges other than the product price Shipping charges and transfer fees may be charged separately from the selling price.
About returns and exchanges
Click here for Returns Policy
[Customer convenience]
We cannot accept returns or exchanges unless the product is defective. note that.
*Please note that due to the characteristics of viewing on a personal computer or mobile device, the product image may differ slightly from the actual color.
The color of the image is not treated as our defect.
If you would like to know more about colors, please contact us before purchasing.
[In the case of defects at our shop]
If you wish to return or exchange an item, please contact us within 7 days of receiving the item.
The conditions for accepting returns and exchanges are as follows.
・Within 7 days from the arrival of the product (For products with troubles or defects, excluding cases where the manufacturer's warranty or otherwise stipulated by law)
・Unused, unwashed, or only tried on indoors ・Equipped with delivery slip, tag, inner paper, etc. (Please note that we cannot accept returns or exchanges if the tag is removed from the product.)
・The condition of the product or exterior is the same as when it was delivered ・Products that are not discounted or sale items
In addition, we accept returns and exchanges even if you receive a defective product. When the product arrives, please be sure to first check that there are no defects in the product and that there are no discrepancies with your order. Products that have passed 8 days or more after arrival cannot be returned or exchanged. please note.
Return shipping fee The customer is responsible for returning the product due to the customer's preference. If the product is defective, we will bear the cost.